Terms of Use

Information on the New Brunswick: Deliciously Canadian website is provided as a guide by the New Brunswick Department of Agriculture, Aquaculture and. Although every effort is made to ensure the integrity of the information on the website, users should be aware that its absolute accuracy is not guaranteed, and therefore may contain errors and omissions; nor do we verify any industry advertising or promotional claims, and therefore users should act accordingly.

The use of this website is subject to the following terms and conditions and constitutes the user’s agreement to those terms and conditions. Information on this website is provided by the Government of New Brunswick solely for the user’s information and it is provided without warranty, guarantee, or responsibility of any kind, either expressed or implied. The Government of New Brunswick and its employees are not liable for any loss or damages of any nature either direct or indirect arising from the use of the information provided on this website or information provided at any other site that can be accessed from this site.

Links from this site to other sites are also presented as a convenience to users. The Government of New Brunswick is not responsible for the content, accuracy, reliability, or currency found on external sites.

While every effort is made to ensure that all information provided at this site does not contain computer viruses, you should take reasonable and appropriate precautions to scan for computer viruses and should ensure that you have a complete and current backup of the applicable items of information contained on your computer system.

Privacy

The New Brunswick Department of Agriculture, Aquaculture and Fisheries respects the privacy of individuals who visit www.nbdeliciouslycanadian.ca. Any personal information provided to us through this website and affiliated channels is collected, used and disclosed in accordance with the New Brunswick Right to Information and Protection of Privacy Act (RTIPPA) and other applicable legislation. This privacy policy outlines the information which the New Brunswick Department of Agriculture, Aquaculture and Fisheries collects from you and how that information is used.

Please read the entire Privacy Policy carefully before you start to use the Website. By using the Website, you accept and agree to be bound and abide by the Privacy Policy. If you do not want to agree to the Privacy Policy, you must not access or use the Website. 

Personal Information

Personal Information is defined under RTIPPA as any recorded information about an identifiable individual but does not include the business name, address or telephone number or the title of an employee.

Why do we collect Personal Information?

The personal information collected is used to help the New Brunswick Department of Agriculture, Aquaculture and Fisheries understand how visitors are using our site(s) and to continuously improve user experience. 

We use the personal information you provide to us to deliver the requested product and/or service, to improve our overall performance, and to provide you with specific offers, promotions, and information. In addition, we offer educational opportunities to the food and beverage industry, which we provide as a service to you and others in our community.

The New Brunswick Department of Agriculture, Aquaculture and Fisheries collects your personal information in order to record and support your participation in the activities you select. If you register to download a PDF document or resources or sign up for our newsletter we collect your personal information. We use this personal information to track your preferences and to keep you informed about the products and services you have selected to receive and any related products and/or services. 

How do we collect personal information?

We collect personal information only by lawful and fair means, and only collect personal information that is reasonably necessary to accomplish the purposes identified and for which consent has been obtained.

How do we use your personal information?

We use personal information for purposes of presenting our Website and its contents to you, providing you with information, providing you with offers for products and services, providing you with information about your subscriptions and products, administering our business activities, and providing customer service.

From time to time, we may use the personal information you provide to us to display advertisements to you that are tailored to your personal characteristics, interests, and activities.

Personal Information You Provide To Us.

The website provides various places for users to provide personal information. We collect personal information that users provide by filling out forms on the website or our social media platforms, communicating with us via email, responding to surveys, search queries on our search feature, providing comments or other feedback.

Personal Information We Collect Through Automatic Tracking Technology 

As you navigate through our website, we may use automatic data collection technologies including but not limited to, Google Analytics to collect certain information about your equipment, browsing actions, and patterns. This will generally include information about your location, your traffic pattern through our Website, and any communications between your computer and our Website.  Among other things, we will collect data about the type of computer you use, your Internet connection, your IP address, your operating system, and your browser type.

Disclosure of Personal Information

As a general rule, we do not sell, rent, lease or otherwise transfer any personal information collected.

We may disclose information when we, in good faith, believe that the law requires it, or for the protection of our legal rights, pursuant to the RTIPPA requirements, or when compelled by a court or other governmental entity to do so.

Email Information

If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received online, by mail, and by telephone. This also applies when you sign up through any of our forms using your email address. For further information see the email policies below.

Email Policies

We are committed to keeping your e-mail address confidential. We do not sell, or lease our subscription lists to third parties, and will not disclose your email address to any third parties except as required by law.  

All e-mails sent by us will be in compliance with the Canadian Anti-Spam Legislation (“CASL”), including clearly stating who the email is from and providing clear information on how to contact the sender. In addition, all e-mail messages will also contain concise information on how to remove yourself from our mailing list so that you receive no further e-mail communication from us. Users who no longer wish to receive our newsletter or promotional materials may opt out of receiving these communications by clicking on the unsubscribe link in the email.

Use of Cookies and Pixels

Similar to other commercial websites, our website utilizes a standard technology called “cookies” and server logs to collect information about how our site is used. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our site, and websites visited just before and just after our own, as well as your IP address.

The New Brunswick Department of Agriculture, Aquaculture and Fisheries reserves the right to use technological equivalents of cookies, including social media pixels. These pixels allow social media sites to track visitors to outside websites so as to tailor advertising messages users see while visiting that social media website. The New Brunswick Department of Agriculture, Aquaculture and Fisheries reserves the right to use these pixels in compliance with the policies of the various social media sites.

Security Measures

We use appropriate security measures to protect against the loss, theft, unauthorized access, disclosure, use or modification of personal information. Such measures will vary depending on the sensitivity, amount, format, nature and storage of the personal information and will involve, as applicable, physical, organizational and electronic security measures, including premises security, restricted file access, technological safeguards including security software, firewalls to prevent unauthorized computer access, password and security policies as well as encryption at rest and in transit. In communicating with us, you should be aware that email is not a fully secure medium.

Visitor General Data Protection Regulation (GDPR) Rights

If you are a resident of the European Union (“EU”) you have the right to erasure by contacting nbfoodexport@gnb.ca. Upon request, your personal information will be erased within one month.

Privacy Policy Changes

We may change our Privacy Policy from time to time without notice. Please check our website for the most up-to-date version.

Questions, concerns or requests for access to personal information

If you have any questions or concerns about the New Brunswick Department of Agriculture, Aquaculture and Fisheries Privacy Policy, please contact us at nbfoodexport@gnb.ca.